Frequently Asked Questions
PRODUCT QUALITY
- All NOOMI jewellery are made from genuine 92.5 Silver and highest quality stones.
PRODUCT CARE
- Sterling Silver, like other precious metals, can oxidize with time. The best way to prevent tarnish is to by storing them in an airtight zip lock bag/pouch. Keep the jewellery separate from one another to avoid scratching and entanglement.
SHIPPING & HANDLING
- Orders are usually processed and shipped within 2 -3 business days. Domestic delivery may take around 5-7 business days once the order is been dispatched.
- An email and SMS will be sent to the customer regarding the tracking number and other shipping details.
RETURNS & EXCHANGE
- We do not offer any returns, however products with manufacturing defects can be exchanged as per our exchange policy.
CANCELLATION & MODIFICATION
- You can cancel or modify your order within 24 hours.
PAYMENT & REFUNDS
- Payment : We accept online payments, via credit cards, UPI Net banking etc.
- Cash On Delivery : Not Available
- Refunds : We do not offer any refunds.
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Quick Connect
+91 - 99301 45920
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Email Us
contact@noomijewellery.com