Frequently Asked Questions

PRODUCT QUALITY

All NOOMI jewellery are made from genuine 92.5 Silver and highest quality stones.

PRODUCT CARE

Sterling Silver, like other precious metals, can oxidize with time. The best way to prevent tarnish is to by storing them in an airtight zip lock bag/pouch. Keep the jewellery separate from one another to avoid scratching and entanglement.

SHIPPING & HANDLING

Orders are usually processed and shipped within 2 -3 business days. Domestic delivery may take around 5-7 business days once the order is been dispatched. An email and SMS will be sent to the customer regarding the tracking number and other shipping details. 

RETURNS & EXCHANGE

We do not offer any returns, however products with manufacturing defects can be exchanged as per our exchange policy.

CANCELLATION & MODIFICATION

You can cancel or modify your order within 24 hours.

PAYMENT & REFUNDS

  • Payment : We accept online payments, via credit cards, UPI Net banking etc.
  • Cash On Delivery : Not Available
  • Refunds : We do not offer any refunds.
  • Quick Connect

    +91 - 99301 19174

  • Email Us

    contact@noomijewellery.com