Frequently Asked Questions

PRODUCT QUALITY

  • All NOOMI jewellery are made from genuine 92.5 Silver and highest quality stones.

PRODUCT CARE

  • Sterling Silver, like other precious metals, can oxidize with time. The best way to prevent tarnish is to by storing them in an airtight zip lock bag/pouch. Keep the jewellery separate from one another to avoid scratching and entanglement.

SHIPPING & HANDLING

  • Orders are usually processed and shipped within 2 -3 business days. Domestic delivery may take around 5-7 business days once the order is been dispatched.
  • An email and SMS will be sent to the customer regarding the tracking number and other shipping details. 

RETURNS & EXCHANGE

  • We do not offer any returns, however products with manufacturing defects can be exchanged as per our exchange policy.

CANCELLATION & MODIFICATION

  • You can cancel or modify your order within 24 hours.

PAYMENT & REFUNDS

  • Payment : We accept online payments, via credit cards, UPI Net banking etc.
  • Cash On Delivery : Not Available
  • Refunds : We do not offer any refunds.
  • Quick Connect

    +91 - 99301 19174

  • Email Us

    contact@noomijewellery.com